RETURN POLICY

RETURN POLICY
We offer a 7-day return policy for eligible items. You have 7 days from receiving your item to request a return. To qualify for a return, your item must be unused, in the same condition as received, with tags, and in its original packaging. You’ll need your receipt or proof of purchase. Non-returnable items are not eligible for returns.

HOW TO RETURN
Contact us at support@shehitsdifferent.com to start a return or fill out the form at the bottom of the page. Please include your order number and brief summary of your issue. Returned items must be approved upon receipt, if approved your refund will process to your original payment method. Note that banks may take time to post the refund. Non-returnable items will not be approved.

QUESTIONS
Email us at support@shehitsdifferent.com.

DAMAGES AND ISSUES
Inspect your order when it arrives. If it’s defective, damaged, or incorrect, contact us immediately so we can fix it.

NON-RETURNABLE ITEMS
We do not accept returns on our 510 thread electronic batteries. Contact us with any questions about your items.

EXCHANGES
To get a different item, return your original purchase first. Once approved, place a new order for the item you want.

REFUNDS
We will notify you after inspecting your return and let you know if it’s approved. If approved, your refund will process to your original payment method. Note that banks may take time to post the refund.